Privacy Policy

WELCOME TO KEWALRAM

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.kewalrams.com (the “Site”).
  1. PERSONAL INFORMATION WE MAY COLLECT FROM YOU
    1. When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically collected information as “Device Information.”
    2. We collect Device Information using the following technologies:
      1. “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
      2. “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
      3. “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.
    3. Additionally when you make a purchase or attempt to make a purchase through the Site, we collect and process certain information from you, including your name, billing address, shipping address, payment information, email address, and phone number.  We refer to this information as “Order Information.”
    4. When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.
  2. HOW WE WILL USE YOUR INFORMATION?
    We use the Order Information that we collect to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations).  Additionally, we may use this Order Information to:
    1. Communicate with you in professional capacity to administer your profile and manage support requests;
    2. Screen our orders for potential risk or fraud;
    3. In line with the preferences you have shared with us, to provide you with information, products or services that you request form us or which we feel may be of interest, where you have consented to be contact for such purposes;
    4. Provide you with location-based services, such as advertising, search results and other personalised content;
    5. Improve our Services and to deliver a better and more personalised service to you;
    6. Notify you about changes to our Services;
    7. Ensure that content from our Platform is presented in the most effective manner for you and the device you use to access our Platform;
    We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site by generating analytics about customer browsing and interaction with the Site, and to assess the success of our marketing and advertising campaigns.
  3. TO WHOM WE MAY SHARE YOUR PERSONAL INFORMATION:
    We share your personal information with third parties that will help us use it an effective manner as described above. We only share your information with third party providers and businesses as detailed below that follow standards and practices as protective as those described in this Privacy Policy:
    1. We also use Google Analytics to help us understand how our customers use the Site--you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/.  You can also opt-out of Google Analytics here:  https://tools.google.com/dlpage/gaoptout.
    2. Other Businesses. To offer you our Services, we may engage with businesses who are affiliates of us and/or non-affiliated service providers (e.g. logistics businesses used to deliver products to you, marketing companies, payments processers to process online transactions, etc.). We may involve other businesses in your transactions, who may store your Information in a digital wallet to make your use of our Services more efficient.
    3. Marketing and Promotions. We may also use your Information to provide you with information about goods and services which may be of interest to you, service messages, new features, enhancements, special offers and events of interest.
    4. Protection of Our Platform and Others. We may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive for law enforcement investigations, or to otherwise protect the rights, property or safety of our platform, our users and others.
    Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.
  4. WHAT SECURITY MEASURES WE HAVE IN PLACE?
    1. We maintain commercially reasonable technical, administrative, and physical safeguards to ensure your Information is treated securely and in accordance with this Privacy Policy, and to protect against unauthorized access or alteration to, disclosure, or destruction of your Information. We may, for example, use encryption technology to secure your Information during transmission to our Platform as well as external firewall and on-host firewall technology to prevent network level attacks. Only those authorized employees are allowed to access this Information.
    2. It is important for you to protect yourself against unauthorised access to your password and to your devices used to access our Services. You are responsible for keeping your password confidential. For example, ensure that you sign off when you have finished using a shared device.
    3. Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your Information, we cannot guarantee the security of your Information transmitted to our Platform and any transmission is at your own risk.
  5. HOW WE STORE YOUR INFORMATION?
    1. When you place an order through the Site or create a user account, we will maintain your Order Information for our records unless and until you ask us to delete this information.
  6. CHANGES TO YOUR PRIVACY POLICY
    1. We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons. We will post the current version of this Privacy Policy on the Platform and each such change will be effective upon posting on the Platform or upon the date designated by us as the "effective date".
    2. It is your obligation to regularly check the Privacy Policy. Your continued use of the Platform following any such change constitutes your agreement to this Privacy Policy as so modified.
  7. HOW CAN YOU CONTACT US?
    1. For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail support.shop@kewalrams.com at or by mail using the details provided below:
    1. E-mail: support.shop@kewalrams.com  
    1. Telephone: +973 17212181

Last Updated: Oct 12, 2023